FAQs

Q: How long do you usually ship?
A: It varies depending on the order, as all of our products are custom-made just for you.

Q: Do you ship internationally?
A: Yes, we do! Please give us a call at 760-691-0417 for a shipping quote.

Q: Do you offer refunds?
A: We strive to provide accurate timelines for order completion and shipping. However, since custom metal fabrication involves many small variables, orders might sometimes be delayed without notice. Because our products are custom-made, they are NON-REFUNDABLE and ALL SALES ARE FINAL. We’re a small team, and we truly appreciate your patience and understanding.

Q: Can I cancel my order? Are there cancellation or refund fees?
A: Yes, there is a 7% cancellation fee if you choose to cancel your order, to help cover processing costs.